1. Introduction
These Terms and Conditions govern your use of the Kori Plum Ltd website and your purchase of products through our online store. By accessing the website, placing an order or purchasing a product, you agree to these Terms and Conditions.
2. About PLUMKORI
Kori Plum Ltd is an ecommerce business focused on home furnishings and related products, including furniture, home décor, bedroom, dining, kitchen, accessories and specialty home furnishing products.
Registered/business details: No. 0, Ikot Eneobong Layout, 8 Miles, Calabar, Cross River State, Nigeria. Email: [email protected]. Phone: +234 808 601 7967.
3. Website Use
You may use this website for lawful purposes and in accordance with these Terms. You must not misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious code, or use the website for fraudulent or unlawful activities.
4. Products and Product Information
We make reasonable efforts to ensure product descriptions, images, specifications and other information are accurate. However, colours and appearance may vary depending on your device or display settings.
Product dimensions, materials, finishes, features, availability and other specifications may vary by product and should be checked before purchase. We reserve the right to correct errors or update product information where necessary.
5. Product Availability
Products displayed on the website are subject to availability. Adding a product to a cart or submitting an order does not necessarily guarantee that the product will remain available until the order is accepted.
6. Prices
Prices displayed on the website are subject to change without prior notice. The applicable price is the price presented to you at the time your order is accepted, subject to correction of obvious pricing errors.
Any applicable delivery charges or other charges will be communicated during the ordering process or otherwise before the relevant purchase is completed.
7. Orders and Order Acceptance
When you place an order, you are making a request to purchase the selected products. We may accept, reject or cancel an order for reasons including product unavailability, pricing or listing errors, suspected fraud, payment issues or other legitimate operational reasons.
Where an order is cancelled after payment has been received, any applicable refund will be handled in accordance with our Returns and Refunds Policy.
8. Payment
Payment must be made using the payment methods made available on the website or otherwise communicated by Kori Plum Ltd. You agree to provide accurate information required to process your order.
Where payment processing is provided by a third-party payment service, that provider’s applicable terms and privacy practices may also apply.
9. Delivery
Delivery arrangements, charges, estimated timelines and delivery areas are governed by our Shipping and Delivery Policy. Delivery estimates are not guarantees unless expressly stated otherwise.
Customers are responsible for providing accurate delivery and contact information and for being reasonably available to receive orders.
10. Inspection Upon Delivery
Customers should inspect products as soon as reasonably possible after delivery or collection. Any visible damage, missing items or incorrect products should be reported promptly in accordance with our Returns and Refunds Policy.
11. Returns, Refunds and Exchanges
Returns, refunds and exchanges are subject to our Returns and Refunds Policy. Certain products may be excluded from return or refund because of their nature, condition, use, customisation or other applicable circumstances.
12. Product Warranty
Where a product carries a manufacturer or seller warranty, the applicable warranty terms will apply. Warranty coverage may differ by product. Customers should review the applicable warranty information before purchase and follow the stated warranty claim process.
13. Product Use and Safety
Customers are responsible for using products in accordance with applicable instructions, product information and reasonable safety requirements. Kori Plum Ltd should not be held responsible for damage resulting from misuse, improper installation, modification, negligence or use contrary to supplied instructions, except where liability cannot lawfully be excluded.
14. Intellectual Property
Unless otherwise stated, content on the website, including text, graphics, logos, photographs, page designs and other materials, belongs to or is used by Kori Plum Ltd under appropriate rights. You may not reproduce, modify, distribute or commercially exploit website content without permission, except where permitted by law.
15. Third-Party Websites and Services
The website may contain links to third-party websites, payment providers, delivery services or other external services. PLUMKORI is not responsible for the content, availability, policies or practices of independent third parties.
16. Privacy
Personal information submitted through the website is handled in accordance with our Privacy Policy. By using the website, you acknowledge that information may be processed as described in that policy.
17. Limitation of Liability
To the extent permitted by applicable law, Kori Plum Ltd will not be liable for indirect, incidental, special or consequential losses arising from use of the website or purchase or use of products. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
18. Force Majeure
We will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, government actions, internet or telecommunications failures, labour disruptions or other unforeseen events.
19. Changes to These Terms
We may update these Terms and Conditions from time to time. Updated terms will be posted on the website with the revised date. Your continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by law.
20. Governing Law and Dispute Resolution
These Terms and Conditions are intended to be governed by the laws applicable in the Federal Republic of Nigeria. Any dispute should first be addressed through good-faith communication. Where a dispute cannot be resolved informally, the parties may pursue appropriate legal or other dispute-resolution mechanisms available under applicable Nigerian law.
21. Contact Us
For questions about these Terms and Conditions, orders or purchases, contact:
Kori Plum Ltd
No. 0, Ikot Eneobong Layout, 8 Miles, Calabar, Cross River State, Nigeria
Email: [email protected]
Phone: +234 808 601 7967